Posted June 19, 2020
A national study by the Car Care Council found that 9 in 10 women believe they are treated differently at auto repair shops than men are. It is true that some shops may recommend work that is unnecessary or overcharge their customers. We at South Bay Car Care try to educate all our customers as much as possible so they never feel “taken in,” but we also realize that you may not always have the option to choose our services in a pinch.
Whether you’re a man or a woman, these guidelines will help you at any auto shop.
1. Get a second quote – If the service is not immediately necessary due to an undrivable car, call a few shops in your area to see if the price you are being quoted is fair. If you describe the problem and your car’s model, they can usually give you an estimate over the phone. If there is a large discrepancy, you’ll know something is up.
2. Use an ASE (Automotive Service Excellence) certified mechanic – South Bay Car Care is ASE certified. Testing and certification are from The National Institute for Automotive Service Excellence.
3. Inform yourself – You don’t need to become a mechanic to know more about your car. Even non-technical information about your vehicle’s problem may help to pinpoint the issue. Note what the problem sounds like, smells like, looks like, etc. Be more descriptive and arm yourself with information.
When you don’t know enough about your vehicle, dishonest people can take advantage. Men and women both should equip themselves with information, and we can provide that to you. Choose South Bay Car Care for your auto repairs because we are trustworthy, but stay with us because we care.
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